Cancellation Policy

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We want to give every client the time and attention that you deserve for your service. We understand that sometimes circumstances arise and you need to make adjustments to your plans. If you must cancel or rebook your appointment, we respectfully request at least 24 hours notice.

Cancellations or missed appointments without 24 hour notice will result in a charge of part or all of the service amount.

Please understand that your appointment time was set aside just for you. If you cancel your appointment without giving at least 24 hours notice prior to your appointment will result in a charge of 50% of the service amount. Any “no shows” will be charged 100% of the service amount.

Depending on the services booked, in the case of multiple services at a single appointment, a cancellation without 24 hour notice will result in a charge of 100% of the primary service amount and 50% of any additional service amount.

The cancellation fee and any service fee will be required to be fully paid before any more appointments can be made. 

Our salon booking policy is intended to ensure that we have the opportunity to fill any last minute availability. We don’t want to make any clients on the waiting list miss their chance to book an appointment or receive a service. Please understand that we’re committed to offering you the highest possible level of service during your appointments with us.

If you need to cancel because of a personal or medical emergency, please contact us as soon as possible, and we can decide how best to proceed.